Pantry Hours / Shopping Polices / Requirements

NORMAL PANTRY HOURS, DATES AND TIMES.

There will be NO pickups on Thursday, Fridays, or Sundays.


UPDATED 1/1/2022
Clients must be referred to Other Options by a Medical Case Manager or Physician to make use of our services. Other Options only service those individuals living with HIV in the State of Oklahoma.
Monday: 4:00pm – 6:00pm Pantry drive through hours for Registered Clients.
Tuesday: 1:00pm – 3:00pm Pantry hours for Scheduled Out of Town / Monthly shoppers.
Wednesday: 1:00pm – 3:00pm Pantry hours for Scheduled Out of Town / Monthly shoppers.
Thursday: CLOSED NO SHOPPING
Friday: CLOSED NO SHOPPING
Saturday: 10:00am – 12:00pm Pantry drive through hours for Registered Clients.

Dates Closed for 2023 / 2024

(Easter Weekend) April 7th – April 13th
(Memorial Day) May 26th – June 1st
(4th of July) June 30th – July 6th
(Labor Day) September 1st – September 7th
(Thanksgiving) November 21st – November 30th
(Christmas / New Year’s) December 21st, 2023 – January 5th, 2024

Cookie’s Thanksgiving Dinner Signup (October 12th – November 26th, 2024)
Angel Tree Gift Signup (November 4th – December 4th)


OUT OF TOWN / MONTHLY SHOPPERS
Client(s) living more than one hour’s drive from our pantry location may ask to be added to Out of Town / Monthly shopping. Please note all Out of Town / Monthly shoppers are required to shop on days that they are coming to town for Doctors’ appointments. Out of town / Monthly Shoppers are required to schedule and/or set an appointment times with our office at least 24 hours prior to shopping.

OKC Metro Area Clients
Client’s living in Oklahoma City Metro area are required to shop on either Monday’s or Saturdays only.  Clients with transportation issues may ask for assistance with a Bus Pass when available or speak with the pantry manager.

New Clients
New clients must have a State or Government issued Photo ID on their first visit to our Pantry. For clients that do not have a photo ID we ask that case managers for said client reach out to our pantry manager when submitting client’s referral. Please allow 24 hours for new referrals to be added to our system. Please note: Client and family members DOB and Last 4 of SS# are required. (Undocumented or non-US Citizens are exempt from SS#)

Emergency Placement
Emergency boxes for clients being placed in emergency housing can be made for case managers pickup on Tuesday between the hours of Noon-1:00pm please allow 3-4 hours for our staff to make box(s). Clients placed on Friday’s may shop on Saturday morning pantry 10am-Noon. Monday placements, case manager can make arrangements with pantry manager for possible pickup on Tuesday between noon-1:00pm. (Client will need to shop on normal pantry hours after that point)

Homebound
We provide this homebound service to clients per week. Clients with major health issues unable to leave their homes. Many of these clients are long-term survivors facing new health challenges associated with decades-long treatment and common effects of aging. We work with them to re-visit the pantry as their health improves and connect them with additional resources. A physician’s letter is requiring for such services, as well as a home visit from our Home Delivery assessment team comprised of retired DHS Case Managers.

Other Options / Friends food Pantry is located on two main bus routes, transportation limitations do not qualify for Home Delivery or Emergency pickups on off pantry days. Transportation services are often offered by case management, please speak with your case manager.